Contact Us

We’re here to help! If you have any questions or issues with your product, please feel free to contact our support team.

Customer Support Email:

Response Time: Within 24 business hours (Mon–Fri)
Purchased on Amazon? Please include your order ID when contacting us for faster support.
 

12-Month Warranty

All UBeesize products come with a 12-month warranty.
If you experience any quality issues, please contact us and we will make it right.

Troubleshooting – Ring Light Power Issues

If your ring light is flickering, dim, or not turning on:
• Please use a 5V/2A or higher USB power adapter 
• A 5V/3A adapter is recommended for best performance

Missing or Damaged Parts

• Your order number or a screenshot of your order 
• A brief description of the issue
We will arrange a replacement or refund within 24 business hours (Mon–Fri).
Even if your purchase was made over 30 days ago, we are still happy to assist you.
Thank you for choosing UBeesize. 
We are committed to providing you with the best products and customer experience.